Return Policies
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In the beginning was the Word, and the Word was with God, and the Word was God. John 1:1
Return Policies

With the exception of certain items listed in paragraph 5 (below), returns are allowed within the first 30 days after purchase. We will refund your purchase price, less shipping, and we charge no restocking fee providing the following conditions are met:

  1. When you want to return a product you must first call our customer service department at 1-800-214-1826. Please let us know your invoice number and a brief reason for the return.
  2. You should return your item by USPS Mail to; Value Growth Inc, 421 Worthington Dr., Mars, PA 16046-7103 with your name marked on the outside of the package. Returns will not be accepted if you have not previously called our customer service department. Please use a low cost USPS shipping method such as Media Mail to reduce your return postage cost.
  3. For software all retail packaging and registration cards (not filled in) and all package inserts, manuals, jewel cases and CD's must be returned with the product. If the retail packaging is missing and the registration card is gone - we charge a 25% restocking fee. If manuals, books, CD’s or other important parts of the product are missing, we may refuse to accept it back as a return. We do not accept the return of products not purchased directly from Discount Bible.
  4. Bibles and books must be returned unmarked in their presentation boxes, if supplied.
  5. Purchases of Imprinted Bibles and products marked as Close-Outs are non-returnable.  Products that offer Publishers Rebates are not returnable once rebates are applied for.

          Please Note – Software technical support is supplied by the publishers.

Please check for the publisher’s Internet support resources provided in your documentation, or on your software Help Menu, or listed in the Technical Support on this page of this website:

Technical Support ( items)

 

Company

Internet Tech Support

Click on the underlined link

Tech. Support

Customer Service

 Ages Library

INTERNET

(541) 928-8502

(800) 297-4307

 Bible Explorer

INTERNET

512-835-6900

512.832.2125

 BibleSoft

INTERNET

(206) 870-1463

206-824-8360

 BibleWorks

INTERNET

(757) 627-7017

(757) 627-7100 

 Ellis (Bible Library)

INTERNET

(405) 749-0273

(405)-749-0273

 Epiphany

INTERNET

512-835-6900

512.832.2125

 Franklin

INTERNET

PHONE

PHONE

 HeavenWord

INTERNET

919-876-7517

919-876-2036

 Logos

INTERNET

(360) 685-2337

(800) 875-6467

 NavPress

 INTERNET

(512) 835-6900

512.832.2125

 Nelson

INTERNET

(615) 902-2440

(800) 251-4000

 Parsons

INTERNET

402.333.3075

402-333-1900

 PC Study Bible

INTERNET

(206) 870-1463

206-824-8360

 QuickVerse

INTERNET

402.333.3075

402-333-1900

 Topics Entertainment

INTERNET

425.656.3621

(425) 656-3621

 WordSearch

INTERNET

(512) 835-6900

512.832.2125

 Zondervan

INTERNET

(800) 925-0316

(800) 925-0316






 
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